Return Policy

(No Phone Call Required)

At Guardian-Self-Defense.Com we are committed to customer satisfaction. We realize that our success depends on a satisfied customer base. That's why we offer our 90 day return policy. Try our products for a full 90 days. If you are not happy or there is a problem please contact us to arrange a replacement or refund. Guardian-Self-Defense.Com we will make every to exceed your expectations.

You can request a return authorization (RMA) from us by emailing questions@guardianself-defense.com. In the email describe the issue or problem, include your order number and let us know if you want the product fixed, replaced or if you would prefer a refund.

Many of our products offer manufacture warranties in excess of 90 days.  Please see the following warranty, return policy and tech support information by product line.

Taser Devices
Warranty: 90 Day Warranty
Return Policy: 90 Day Money Back Guarantee
Tech Support: Free Lifetime Phone and E-Mail Support

Spy and Surveillance
Warranty: 90 Day Warranty
Return Policy: 90 Day Money Back Guarantee
Tech Support: Free Lifetime Phone and E-Mail Support

Pepper Spray
Warranty: 3 Year
Return Policy: 90 Day Money Back Guarantee
Tech Support: Free Lifetime Phone and E-Mail Support

Stun Gun
Warranty: Lifetime
Return Policy: 90 Day Money Back Guarantee
Tech Support: Free Lifetime Phone and E-Mail Support

If you have a problem with a product that was purchased more than 90 days ago, please contact us at questions@guardian-self-defense.com. In the email describe the issue or problem and include your order number or call us toll-free 800-928-8343 for repair or replacement of the item.

Online Order Security

Shopping with Guardian Self Defense & Security Products LLC is 100% safe and secure. We invest heavily in website security, so rest assured that the information you enter is private and can't be viewed by cyber crooks. SSL stands for Secure Socket Layer and is the standard for web security. Our SSL Cert protects your sensitive information such as name, address, password, or credit card number by encrypting the data during transmission from your computer to our web server with up to 256-bit encryption.